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Privacy Policy

Privacy Policy

Last updated: April 22, 2025

At Shopnea, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://shopnea.com (the β€œSite”).

By using our Site or Services, you agree to the practices outlined in this policy. If you disagree with any part, please do not use the Site.


πŸ” What Information We Collect

Information You Provide:

  • Full name, email address, phone number

  • Billing and shipping addresses

  • Order information (products purchased, totals)

  • Account credentials (if you create an account)

  • Any messages or contact form submissions

Automatically Collected:

  • IP address

  • Browser and device details

  • Pages viewed, session duration

  • Referrer URLs

  • WooCommerce order/session cookies


πŸ›  How We Use Your Information

We use your information to:

  • Process and fulfill orders via WooCommerce

  • Send order updates and transactional emails

  • Respond to support requests

  • Prevent fraud and ensure website security

  • Improve website experience through analytics

  • Comply with tax, legal, and accounting obligations


πŸ›’ How WooCommerce Handles Your Data

Our store is powered by WooCommerce, an open-source eCommerce platform. Your order data is securely stored on our WordPress server and may be shared with:

  • Payment processors (e.g., PayPal, Stripe, MoMo)

  • Shipping partners (for fulfillment)

  • Security/anti-spam plugins (to detect malicious activity)

  • Analytics tools (e.g., Google Analytics or Jetpack, if used)


πŸͺ Cookies

We use cookies to:

  • Maintain your shopping cart

  • Save your login/session info

  • Track usage behavior to optimize performance

You can control or disable cookies via your browser settings. Note: Disabling cookies may affect functionality.


πŸ“¬ Email Communications

You may receive:

  • Order confirmation and delivery emails

  • Customer service responses

  • Promotional emails (if you opted in β€” you may unsubscribe at any time)


πŸ‘Ά Children’s Privacy

This website is not intended for users under the age of 16. We do not knowingly collect data from minors. If you are a parent or guardian and believe your child has submitted personal data, contact us to remove it.


πŸ“ Your Rights

Depending on your region (e.g., EU, UK, California), you may have rights to:

  • Access your data

  • Request correction or deletion

  • Withdraw consent for processing

  • Request a copy (data portability)

To exercise any of these rights, please email us at contact@shopnea.com.


πŸ” Data Security & Retention

We take reasonable steps to protect your information. Data is stored securely and retained only as long as necessary for:

  • Fulfilling orders

  • Providing support

  • Complying with tax and legal requirements


πŸ” Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in technology, law, or business operations. Updates will be posted here with the updated effective date.


πŸ“ž Contact Us

If you have any questions about this policy or your personal data, please contact us:

πŸ“§ Email: contact@shopnea.com
🌐 Website: https://shopnea.com

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