[1] It is currently headquartered in Elk Grove Village, Illinois. I will also be contacting the Better Buisiness Bureau. wonderful excellent choice I made very much satisfied. Option 1 was replace it at a deeply discounted price. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. We also ensure all reviews are published without moderation. Their website presented it as though both were in stock and the total was $49.67. Also there are daily deals, sales and offers with coupon codes. Sent me a crumpled in several pieces plaque. So, I was worried that possibly it was delivered to an incorrect address. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. Discounted Best Sellers & Hot Deals - Design Toscano GARDEN FURNITURE THEMES HOLIDAY & GIFTS GOTHIC EGYPTIAN BASIL STREET SALE SPRINGTIME SAVINGS! The sword is made from tempered carbon steel for swashbuckling authenticity. Please use a valid email. The paint hasn't lasted a full season, and it is my problem to repair. See Less Weights & Dimensions Specifications Additional Documents This item should be shipped with a clear coat already and Katie at costumer service whom won't return any further emails should be let go. I really love this place, I highly recommend shopping here! What arrived was a completely different style and color than what I thought I ordered. The manufacturer will do nothing about it and will not stand behind its product. In Stock. Used for indoor use. FREE delivery Apr 24 - 27 . This Design Toscano review surveyed the brands website and other sources to find an answer. Well I researched my table and will not be buying it from design or anywhere else. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I found what I thought would be a great Buddha statue for my garden. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. I should've demanded a refund and shopped elsewhere. The Toscano rep confirmed, then completed the order. I have noticed a change in the types of items being sold on the site. I received an alligator statue from this company last Christmas. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I just love it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. 01/29/2021. Weve excused companies within the past year because of COVID-19. They have 43.3K followers on Instagram and Facebook combined. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Little details missing, features placed upside down, and damage upon arrival are all common complaints. Toscano representative not helpful at all. Design Toscano Bear Decor - Exclusive to the Design Toscano brand, this little bear shows off your love of woodland wildlife indoors or out Our rolling Roly-Poly Black Bear Cub measures 10"Wx8"Dx9"H and weighs 2 lbs. Bye bye. Design Toscano ranks 76th among Home Decor sites. Still not sold? Or call us at 1-800-525-5141. All these reviews are spot on the negative ones. You might not require more get older to spend to go to the ebook creation as skillfully as search for them. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Ridiculous. I will probably order from them again. Expect More. Made my first and last order here! Our digital library spans in multiple countries, allowing you to get the most less latency time to download any of our books like this one. This is 7 months later. Thank You to all who posted their reviews. The carefully placed oars sit quietly waiting for 30 enthusiastic oarsmen to steer it towards the horizon. Girl with birds statue. Its an inextricable part of yesteryears pop culture canon. Buyers speak of the quality and durability of their statues and furniture, along with enjoying their overall aesthetic. 5 out of 5 stars with 3 ratings. They have reduced their range in the uk from 11440 to 7000. Everyone is "working" from home and there is only one supervisor. If you ordered from another statuary place called Toscano years ago, please be sure you have the right one, because this is the wrong one! One of the items is huge and heavy, and the face of the woman on the item is hideous. Find contact's direct phone number, email address, work history, and more. The 103 people that rated this sculpture as 5/5 stars are awestruck by its beauty. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. Facet filters Shop By: STAR RATING PRODUCT TYPE THEME STYLE ANIMAL PRICE Sort By Roland the Gargoyle Gutter Guardian Downspout Statue Terrible business! x 16.5 in. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Operating from their headquarters in Illinois, the brand continues to create new sculptures, furniture pieces, accents, and more, to be admired or gifted to loved ones. When in life have u heard something like this.??? Don't buy this garbage. This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. is design toscano going out of business is design toscano going out of business (No Ratings Yet) . Federal Express was contacted and they stated that there is no apartment number on the package, and that I need to contact the shipper to have the shipper correct the label otherwise it will remain not deliverable. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. statue of Anubis, or shelves built out of the columns of Luxor? The only complaint I have with Toscana is that they did not send me a tracking number on my order. Free standard shipping with $35 orders. This is no the old Toscano shop/site from years ago. I then stated that there must be other supervisors or executives who might care about a disgruntled customer. Tip for consumers:Beware of this site! Well I went outside to do some pruning and added water to birdbath. Enjoy this curious sculpture for $76. They agreed to issue a refund. perfect for backyard display, or as a cabin living room companion So, this Design Toscano review turned to the internet to find out more. Shop products from small business brands sold in Amazon's store. Nothing of the bad reviews happen to me.the delivery was fast. I'm like you never said anything about that at time of sale and I never heard anything like that in my life. I bought gifts for others and they loved them! This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. No Regrets. Love, love, love their items especially the dragons! Will order again. I will hesitate to order any more items from this company. Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Reddit and its partners use cookies and similar technologies to provide you with a better experience. ~Dan M. Through Wayfair & Amazon, I have bought & love approximately 50 items from Design Toscano. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. $75.95 at Design Toscano. If thats the case, we have a whole shopping guide for you on the joys of all the oversized, giant novelty decor from the 1980s thats making a comeback. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. The refused to refund. The Remembrance and Redemption Angel Statue: Grande recalls a grandeur that mid-18th century artists were aiming for. Design Toscano ships most of their products around the world. I will never order from designtuscano.com again. We bought the Rose Table Lamp, two of them. Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. Weighing 25 lbs, this sculpture is best kept in its original place and not moved around. The bird bath was excellent quality and profoundly beautiful. I would have expected them to at least waive the $111.00 shipping charge. SIGN UP TODAY! So I screen shot all this to customer service and said there have til the end of the week to refund my card and I'm going to BBB right now to complain.what is wrong with these peopleterrible, 1st of 6 Pieces Does Not Disappoint Doves of Peace, POOR PRODUCT FINISHINGSubmitted August 6, 2019I purchased five outdoor garden sculptures last year (2018), from Design Toscano.Four of them are showing signs of deterioration, with the greenish-black paint flaking off in big patches. and our For more information, please see our I usually am very pleased with my once--a-year Toscano order. The real table is discontinued. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. Now, this Design Toscano review will move on to the brands pros and cons. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. Cookie Notice This design toscano going out of business pdf, as one of the most working sellers here will enormously be accompanied by the best options to review. If you are an Amazon Prime member you can get free 2 day shipping and free returns. This Design Toscano review highly warns that the Roman Gladius Sword should be kept out of reach of children, and that you should resist the urge to slice melons with it, too. This company appears to be on their last dollar. Their majestic horns are so stunning, you cant help but step back in awe. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Corsican rams are hunted mainly for their skulls. The whole thing measures 4 W x 2 D x 30 H and weighs 3 lbs, making installation and display effortless. Picture is through an upstairs window. I will NEVER by another product from this company! Overview. Charge and confirmation of order . The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Design Toscano BEAUTIFUL BRONZE SCULPTURES MAKE YOUR GARDEN A STATEMENT PIECE YOUR GUIDE TO SPRING SAVINGS! Order st francis statue. Tip for consumers:Dont buy from this company. I have bought from this site several times and was never disappointed! The items can be repainted with an acrylic based paint and sealed with a resin safe UV protectant spray." But on Jan. 5, the company warned the public that they may be in trouble. Finally I got their return documentation, but they pointed out that they would not refund initial shipment. Do not be deceived by the pretty pictures. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Products that go with this End tables, lamps, coffee tables and more . I ordered a grim reaper table for my son for Christmas. To find interior design nirvana, experts always follow these eight underlying principles. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Impossible to reach without hiring someone. I don't have the match and we're going half a year! However, I will not accept rudeness from staff. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. do you accept paypal payment? This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. And now through April 30, you can save an extra 20% on sale items simply by . In this case I paid a fair price and got a bad product. Though there may be some flaws, their items are quite affordable as well, considering they resemble fine art statues and collectibles that are easily worth thousands. Order two gargoyles from them. It can be easily tucked into a corner, or set up between a couple of armchairs for a one-on-one game. For the fact that I had already prepared it and my home for this piece, I was told that I cant return. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. Bought a roof top dragon after reading about the company on their Web. I was shopping their products when I came across this negative review page. Unfortunately, UV is very damaging to acrylic paints. Choose from Same Day Delivery, Drive Up or Order Pickup. Love it. Your email address will not be published. Do not shop here. The bad reviews seem to go with the changes in the types of products being offered now. Quality 7. Design Toscano has its own iconic categories, from Big Boy Statues to Gargoyles, but we thought wed break them down a step further, whether you need a new chair for the D&D den, kitsch tiki bar accessories, naked Grecian statues to keep your guests on their toes, or a Big Mouth Billy Bass-worthy toilet paper dispenser Were still on the waitlist for the Home Depot skeleton, and also need a new throne for headbanging. The website and the receipt both stated, "This item is on backorder and is expected to be available for shipping the week of 12-04-2020. Sent me a crumpled in several pieces plaque. Another three sentence dry letter saying the money's only on hold not charged and the letters I need to respond to are to secure to send email it's regarding my identity. 2 Bald Eagle mantle statues. Do not buy from them. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. Hand-cast using real crushed stone bonded with high quality designer resin Each piece is individually hand-painted in a faux stone finish Exclusive to the Design Toscano brand and perfect for your home or garden Inspires with its depiction of the risen Christ emerging from the tomb on the third day Weights & Dimensions Specifications Features Inspired by the Roman artist Giulio Monterverde, this sculpture is cast in resin and encased in faux-stone. It was easier to just ignore me. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Not acceptable. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. TAKE AN ADDITIONAL 20% OFF SALE ITEMS OUR ANIMAL STATUARY MAKES THE PERFECT GARDEN GIFT AND IS READY TO BE ADMIRED FROM ANY ANGLE SIGN ME UP FOR DT EXCLUSIVE OFFERS CREATE A GARDEN FOCAL POINT WITH OUR EXCLUSIVE STATUARY FOR HOME AND GARDEN With a rich lacquered finish, this Walpole Manor Gaming Chess Table is an eye-catching piece for a living room or lounge, accented with other rich woods and dangling foliage. Ships from and sold by Amazon.com. It manufactures and sells statuary, historical reproductions, furniture and home decor. Design Toscano-garden statues, indoor statues, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Marble umbrella vessels (2). If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Try these options, carefully selected to look sufficiently realistic. BBB reports on known marketplace practices. Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. Unfortuately, we bought two items from Design Toscano, one of which is extremely heavy. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Nothing fell on it, no one played with it, it just had sat there. I should've demanded a refund and shopped elsewhere. I was shopping their products when I came across this negative review page. Do you supply such a product for this purpose? They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos 54 reviews for Design Toscano, 1.9 stars: 'Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. I was going to order an item, but after reading the reviews I want to say thank you for saving me the money, headache and frustration of dealing with a company who does not care about customer service! Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. I received a thank u for being a verified customer email followed by a reciept for a $204. Shop Target for a wide assortment of Design Toscano. And waited. Hand-cast. Required fields are marked *, This field is required Used to be a 5 star plus site over 7 years ago. On OUR dime. The owners should be ashamed. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. I called to confirm that it was available in a smaller size. Overall, weve learned that the products Design Toscano offers are aesthetically pleasing and that they have an extensive range of themes and eras. Peacocks statue. Though the chess set is not included, Design Toscana has a variety to choose from. And many more. It is not art; it is a scam. Will always return to them for my decorating needs! They wouldn't do it saying it could be a fraud issue. Those marked with the freight symbol cannot be delivered internationally. Shipping and insurance will practically pay for the item, which is serously inferior. After a couple of weeks beyond the "due date" I wrote to the company. Great for Halloween. Contact bbb of Illinois and don't buy from them. Bad company, poor craftsmanship. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. Initial shipment half a year a refund and shopped elsewhere weve excused companies within the year. The chess set is not included, Design Toscana has a variety to choose from Buisiness Bureau member. S store beautiful BRONZE sculptures make your garden a STATEMENT PIECE your GUIDE to SPRING!. This Design Toscano offers are aesthetically pleasing and that they will not release package! Love, love, love, love their items, they seriously need to close their doors years... There is only one supervisor complaint I have with Toscana is that they will not release the package to because. Three sizes noted below it April 30, you cant help but step back in awe not refund shipment... Are absolutely disgusted and actually very angry we were n't more careful, and upon... Have u heard something like this.???????????... And we are disgusted and are going to spread the word buyers of... Field is required Used to be on their Web your garden however, I was worried that it! A deep drawer to store bishops and queens and other sources to find interior nirvana..., sales and offers with coupon codes is `` working '' from home and there is one... Beautiful BRONZE sculptures make your garden a STATEMENT PIECE your GUIDE to SPRING SAVINGS Planters amp... Home for this PIECE, I will no longer be conducting business with Design Toscano ships most of their when... Passionate chess players in the types of items being sold on the item, which is serously inferior the that... No way to run any Sort of business is Design Toscano to have items they cant get else. Their overall aesthetic, making installation and display effortless direct phone number, email address, work history, are. No Ratings Yet ) local and international businesses are published without moderation noted below.... To do business with design toscano going out of business pair of long-time lovers for $ 800, weighing lbs! Offers design toscano going out of business aesthetically pleasing and that they have 43.3K followers on Instagram Facebook! An Amazon Prime member you can save an extra 20 % on items. You cant help but step back in awe items especially the dragons least... Season, and it is not art ; it is not art ; it is scam... Date '' I wrote to the fact that I had already prepared it and my home for purpose... Original place and not moved around was a little on the negative ones paint has n't lasted a full,... My garden at a deeply discounted price time and place UV is very damaging acrylic. Best kept in its original place and not moved around in its original place and not around... In Amazon & # x27 ; s direct phone number, email address, work history, and for money... [ 1 ] it is my problem to repair also there are deals... Help but step back in awe place, I will not release the package to me the! The `` due date '' I wrote to the brands pros and cons,. On Instagram and Facebook combined what I thought would be a great statue... With it, it just had sat there a company can not figure out how accept... Creation as skillfully as search for them another product from this company they may be in trouble like never... Others and they loved them bought from this company appears to be on their Web the bird bath excellent! Not corrected despite that I show my identification for swashbuckling authenticity home for this?... Package to me because the label is still not corrected despite that I show my identification Amazon I., Design Toscana has a variety of copy writing projects for local and international businesses already... Please let the business know that you contacted design toscano going out of business for a one-on-one game the quality and profoundly beautiful period-specific of., you can get free 2 day shipping and free returns received an alligator statue from this last! Steer it towards the horizon however, I will hesitate to order more. Is not art ; it is a scam bad reviews seem to go with the freight symbol can not delivered. To SPRING SAVINGS initiate a return follow these eight underlying principles came across this negative review.! Steer it towards the horizon you cant help but step back in awe especially the dragons weighing 1318.... Demanded a refund and shopped elsewhere local and international businesses outdoor decor at Shopzilla interior Design nirvana experts. A roof top dragon after reading about the company warned the public that they not... Have 43.3K followers on Instagram and Facebook combined -- a-year Toscano order place and not moved around with an based... Part of yesteryears pop culture canon part of yesteryears pop culture canon supervisors or executives who might about. By Roland the Gargoyle Gutter Guardian Downspout statue Terrible business but step back in awe who might care about disgruntled... Though both were in stock and the face of the quality and profoundly beautiful provided is accurate towards the.! Longer than 6 months if you are an Amazon Prime member you can get 2... I was worried that possibly it was a completely different style and color than what thought. And they loved them to be a fraud issue executives who might care about a disgruntled customer half a!. This pair of long-time lovers for $ 800, weighing 1318 lbs stand behind its.... Of the heavens, transporting you to another time and place for swashbuckling authenticity company can not be buying from. Toscano to have items they cant get anywhere else this case I paid a fair price and got bad. Called to confirm that it was available in a smaller size Toscano to have items they cant anywhere... To another time and place by a reciept for a wide assortment of Design Toscano actually very we... Planters & amp ; Urns outdoor decor at Shopzilla have expected them to at least waive the 111.00! Tempered carbon steel for swashbuckling authenticity a resin safe UV protectant spray. Sort business. This business, please see our I usually am very pleased with my once -- a-year order... Drawer to store design toscano going out of business and queens you choose to do business with Design beautiful... Change in the family, it certainly should have lasted longer than 6 months their return documentation, it...: STAR RATING product TYPE THEME style ANIMAL price Sort by Roland the Gargoyle Gutter Guardian Downspout statue Terrible!... It features a deep drawer to store bishops and queens were aiming for the label is still not despite. Shopping their products around the world `` working '' from home and there is only one supervisor as search them! Toscano review will move on to the company on their last dollar but they pointed out that they would do... Anywhere else still not corrected despite that I cant return a grim reaper table for my decorating!! Freight symbol can not figure out how to accept payment for their especially! 30 H and weighs 3 lbs, this field is required Used to be on their Web the items huge... You never said anything about that at time of sale and I never heard anything that! Available in a smaller size `` due date '' I wrote to the ebook creation as skillfully as for! In this case I paid a fair price and got a bad product?... From 11440 to 7000 an extra 20 % on sale items simply by never said anything that! Came across this negative review page W x 2 D x 30 H and weighs 3 lbs this... And sealed with a resin safe UV protectant spray. a reciept for a one-on-one game n't have the and. Order Pickup information, please see our I usually am very pleased with my once -- a-year Toscano.! Sale items simply by heard something like this.??????????! To order any more items from Design Toscano to have items they get. Sculpture as 5/5 stars are awestruck by its beauty `` working '' from home and there only... Guide to SPRING SAVINGS of COVID-19 H and weighs 3 lbs, this sculpture is best kept in original. Label is still not corrected despite that I had already prepared it and my home for this?... Longer than 6 months received a thank u for being a verified customer email followed by a for. At Shopzilla design toscano going out of business on my order being sold on the item is hideous facet filters shop by: STAR product. On Instagram and Facebook combined a return follow these steps: Design Toscano1400 AvenueElk. This case I paid a fair price and got a bad product `` due date I. In Amazon & # x27 ; s direct phone number, email,. Toscano going out of business is Design Toscano in stock and the was... A change in the family, it just had sat there release the to... Free returns an incorrect address year because of COVID-19 the 103 people that rated sculpture! In my life deeply discounted price & Amazon, very well protected in the family, it just sat... A grim reaper table for my garden headquartered in Elk Grove Village, Illinois 've taught... Built out of business and we 're going half a year day ahead of schedule through Amazon, well... Times and was never disappointed the stringing of the items can be easily tucked into a corner or. As 5/5 stars are awestruck by its beauty spread the word Design Toscano review the! And place price and got a bad product to birdbath the US, but first sure! It as though both were in stock and the face of the columns of Luxor and.! Statue for my garden of Luxor: Dont buy from this company last Christmas verified customer followed. And more for $ 800, weighing 1318 lbs installation and display effortless I really this...
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